Conflict has a bad rep but it's not actually a bad thing. In fact, when managed well, it’s one of the clearest signs of a high-performing #team. But, that only holds true when leaders handle it with care and structure. The first step in managing #conflict is to recognize it Conflict escalates in predictable stages - from mild tension to open confrontation. Knowing when and how to step in makes a big difference in the outcome. Have a look at the below presentation to see how t